AGS LLC: Privacy Policy

Last updated: January 12, 2018

AGS LLC, a Delaware limited liability company (“AGS”, “us”, “our” or “we”) has produced this Privacy Policy to explain our practices regarding the gathering, use and sharing of personal information. This Privacy Policy applies to the website, and all related websites, mobile applications, and social media services owned, managed or operated by us, (“Website”), unless otherwise indicated. Where additional detailed information is needed to explain our privacy practices, we may post supplementary privacy notices to describe how personal information is processed.  This Privacy Policy does not apply to information collected by us offline or through other means, including on any other website operated by a third party.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy.

1) Collection and Use of Personal Information

We do not collect personally identifiable information about visitors or users unless you create an account on Customer Login or otherwise voluntarily communicate with us about yourself, such as possibly the following: via information requests, online surveys, social media services and other direct communications.    We may use personally identifiable information to improve our services and for our general internal business purposes, changes to our Terms of Service or this Privacy Policy, to transmit information to you about products and services from us and our affiliated companies, and other matters relevant to the Website and/or the information collected.  

2) Collection of Non-Personal or Aggregated Information

We reserve the right to gather non-personal information and to perform statistical and other analyses of users’ behavior and characteristics in order to measure interest in and use of the various areas of the Website.  We may provide aggregated data from these sources to third parties for purposes of research and evaluation.  

3) Sharing of Personal Information

We may share your information, whether individually or in the aggregate, with our subsidiaries, parent companies and affiliates, and in certain cases with selected outside third parties for marketing or promotional purposes, or to improve the products or services offered by us and our subsidiaries and affiliates.

When and if we provide personal information to unaffiliated third parties to enable them to perform services for us, we may possibly require them to exercise reasonable care to protect your personal information and may possibly restrict the use of your personal information to the purposes for which it was provided to them. If you do not want us to share your personal information with unaffiliated third parties for their marketing purposes, you may opt-out of such sharing by notifying us in accordance with the “Opt-Out” section located below.

If we or one of our subsidiaries, affiliates or partners is acquired by or merges with another company, the assets of the respective entity, including personal information, may be transferred to the new company.

4) Disclosure of Information

Although you may request to opt out of sharing personal information with third parties for marketing purposes (see Opt Out section below), we may still disclose personal information to third parties in our sole discretion in the following situations:

  1. To contractors, service providers, and other third parties we use to support our business.To the extent such disclosure is mandated to comply with a court order or with a subpoena, search warrant or other valid legal process/discovery request.
  2. To comply with requests of government or law enforcement entities or legal, regulatory or administrative requirements of other governmental authorities.
  3. To protect and defend us, or our subsidiaries and affiliates, and all of their or our officers, directors, employees and agents in connection with any legal action, claim or dispute.
  4. To enforce the Terms of Service [INSERT LINK].
  5. To prevent imminent physical harm or threats to public safety.
  6. To prevent fraud.
  7. With your consent.
  8. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred.
  9. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of AGS, our customers, or others.

5) Cookies and Web Beacons
Non-personal information (for example, domain names or e-mail and IP addresses) and data may be automatically collected through the standard operation of our internet servers or at our discretion through the use of “cookies.” “Cookies” are small text files we can use to recognize repeat visitors, facilitate a visitor’s ongoing access to and use of the website, track usage behavior and compile aggregate data that can allow content and speed of access improvements and targeted offers. Generally, cookies work by assigning a unique number to the visitor that has no meaning outside the assigning website.  If you do not want information collected through the use of cookies, most internet browsers provide a function to deny or accept the cookie feature.  If you disallow cookies, however, certain features of our Website and other digital services may not work for you.   

We may also use other standard Internet technologies, such as flash technologies, Google Analytics, web beacons or pixel tags, and other similar technologies, to deliver or communicate with cookies and track your use of our Websites or related digital services. For example, we may include web beacons in e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information obtained with such technology enables us to customize the services offered and measure the overall effectiveness of our online content, advertising campaigns, and the products and services we offer.

The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Possibly recognize you when you return to our Website.

6) Links

We may have links to outside websites. By accessing another website from our Websites, you hereby release us from any and all liability for your use of such link and website. We are not responsible for the content that appears on these other websites. We have no control over the content of outside websites. Once you access another website, be aware that we are not responsible for the privacy practices of such other websites. You should always use extreme caution when disclosing private information to such websites. We encourage you to look for and review the privacy policy of each and every website that you visit through a link or advertisement. This Privacy Policy applies only to information collected by us and our subsidiaries and affiliates, unless otherwise indicated. In the case of any digital “just for fun”, gambling casino games we offer, this privacy policy will apply regardless of the platform or site where the games actually are hosted or played.

7) Security

We have in place certain commercially reasonable technological and procedural security measures in an attempt to protect and safeguard the security of the personal information provided by our users.  Despite these efforts, please understand that no system is perfect or can guarantee that unauthorized access or theft of data might not occur. For any features or services that require a login or password, it is important for you to protect against unauthorized access to your password and your device.  

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

8) Minors

This website is intended only for users over the age of 21. Please do not use this Website if you are under the age of 21. By using the Website or creating an account on Customer Login, you release us, our subsidiaries, parent companies and affiliates, and the creators of the Website from any and all liability for your use or access to the Website.  We do not knowingly or intentionally collect any personally identifiable information from, or market to or target, individuals under the age of 21.  If you believe we might have any information from or about a person under age 21, please contact us in accordance with Section 12 below.

9) Changes

We reserve the right to amend this Privacy Policy at any time, so please review it frequently. We may make non-material changes to the Privacy Policy – i.e., those not affecting how your personally identifiable information is collected, used or disclosed – without special notice other than posing the new policy and its effective date.  If we decide to change our Privacy Policy materially, we will post those changes to this Privacy Policy at least 30 days prior to the effective date of the change; in addition, if you have provided us with an email address, we will send you notification of the change to the address you most recently provided to us.  We encourage you to keep the email address you provide to us current, and to promptly notify us of any changes to your email address, so that you may receive any notices we send to you regarding material changes to this Privacy Policy.   We may also use push notifications or pop ups within the Website to provide notice of any material changes.  Continued use after the new Privacy Policy has taken effect constitutes acceptance of and consent to the new Privacy Policy. If you do not agree to the new terms, you should stop using our Website and related services, in which case we may continue to use your personal information in a manner consistent with the policy in effect at the time the information was gathered.

10) Access to your Personal Information

You can access the personal information you submit to us at any time. If you wish to update the personal information you have submitted to us, you may do so by signing into your account on the Website, or by sending an email to with your request.

11) Opt-Out

If you wish to opt-out of continuing to receive solicitations from us, or do not want us to continue to share your personal information with our third party business partners and alliances for marketing purposes, please email us with your instructions at . Please note that any information previously shared with third parties prior to receipt of your request may result in continued communications from those parties pursuant to their own privacy policies.

12) Contacting AGS

If you have a privacy concern or question regarding us or this Privacy Policy and you cannot satisfactorily resolve it through the use of our Website, you should contact us through one of the following methods:

Email: Send an email to

Postal Mail:
5475 S. Decatur Blvd, Suite 100
Las Vegas, NV  89118

Attn: Legal

13) Social Network Access

If you link to our Website through any social networking service, such as Facebook, any information you supply (or have supplied) to us becomes subject to the privacy policy of that social network/service.  We do not control, and are not responsible for, the privacy practices of such networks or services.   You should consult the privacy policy of such networks/services.

14) U.S. Service

Our website is hosted in the United States of America and intended for use in the United States of America.  If you access the Website or our other online services from anywhere else, you understand and agree that any information you provide is being furnished to us in the United States of America, subject to applicable United States of America law and this Privacy Policy.

15) Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to or write us at: AGS LLC, 5475 S. Decatur Blvd, Suite 100, Las Vegas, NV  89118, Attn: Legal.


For purposes of this Privacy Policy, (a) the words “include,” “includes” and “including” shall be deemed to be followed by the words “without limitation”; (b) the word “or” is not exclusive (i.e. has the same meaning as and/or); and (c) Singular versions of the defined terms in this Privacy Policy have the same meaning as plural versions and vice versa.